Refund & Service Policy

Last Updated: 2026

1. Service Agreement

All services provided by Swasyaha Solutions are governed by project-specific agreements that define the scope of work, deliverables, timelines, and responsibilities of both the client and the company. Clients are encouraged to carefully review the project agreement before confirming the service.

2. Project Scope and Requirements

Each project is executed based on the requirements agreed upon during the initial consultation. Any additional features, modifications, or scope changes requested after project approval may require additional time, cost, or resources.

3. Payment Policy

Payments for services are typically structured in milestone-based installments depending on the complexity and duration of the project. Development work begins only after the initial payment or deposit has been received.

4. Refund Policy

Due to the nature of digital services and software development, refunds may not be applicable once work has commenced and resources have been allocated to the project. However, in certain circumstances, partial refunds may be considered depending on the stage of project completion and mutual agreement between both parties.

5. Project Cancellation

If a client chooses to cancel a project after development has begun, charges will apply based on the work completed and the resources utilized up to the point of cancellation.

6. Client Responsibilities

Clients are responsible for providing necessary information, project materials, approvals, and feedback required to complete the project. Delays in providing required resources may affect project timelines.

7. Delivery Timelines

While Swasyaha Solutions strives to deliver projects within the agreed timeframe, delivery timelines may vary depending on project complexity, scope changes, and external factors.

8. Maintenance and Support

Ongoing maintenance, updates, and support services may be provided under separate maintenance agreements. These services may include bug fixes, security updates, feature enhancements, and system monitoring.

9. Third-Party Services

Some projects may involve third-party services such as hosting providers, domain registrars, payment gateways, or external APIs. Swasyaha Solutions is not responsible for issues arising from third-party services beyond our control.

10. Limitation of Liability

Swasyaha Solutions shall not be liable for any indirect, incidental, or consequential damages resulting from the use of services, software solutions, or digital platforms developed for the client.

11. Policy Updates

We reserve the right to update or modify this Refund and Service Policy at any time. Any updates will be reflected on this page.

12. Contact Information

If you have any questions regarding our refund or service policy, you may contact us at:

Email: rajleelavathi6@gmail.com
Phone: +91 73494 45974